Contact us

To save you time we have printed the answers to some of our most common questions in our FAQs section.

The answer to your query should be found within this section so please view before contacting us.

If our FAQs section is unable to answer your query please contact us by using the form or postal address below. Please choose the question that best matches your query and to ensure that your query is processed as quickly as possible please make sure that you provide as much detail as possible, such as reference to any previous correspondence concerning the issue, parcel tracking numbers etc.

If you have questions or concerns then please do not hesitate to get in contact with us. We advise you read our FAQs before contacting us. Simply submit your inquiry below, we try hard to reply to all messages within 24 hours (except weekends and bank holidays).

Please only contact us if your query is not answered here:
contact@theodots.com

Business & Sales Operations Entity:

The website is jointly operated by Theodots Co., Limited registered at UNIT 1406B 14/F THE BELGIAN BANK BLDG NOS 721-725 NATHAN RD KL 999077 HONGKONG and MAYLERESCAPE LIMITED registered at UNIT# 2052 275 NEW NORTH ROAD LONDON UNITED KINGDOM N1 7AA
(NOT FOR RETURN)